Become a vital part of Grainger's operations as a Field Ops Associate II, focusing on customer inventory needs and service excellence. This role combines technology and team collaboration to support our mission.
The Field Ops Associate II contributes significantly to Grainger's promise of being the first choice for customers. Your duties will involve managing stock levels, ensuring accuracy in product availability, and resolving customer queries. Candidates with solid customer service backgrounds from retail or warehouse settings will thrive in this fast-paced environment.
Key Responsibilities:
• Manage and stock inventory accurately at various locations
• Provide swift resolution for customer inquiries
• Scan products to maintain optimal stock levels
• Engage customers to uncover new product needs
• Collaborate with sales to improve overall customer experience
Requirements:
• High school diploma with 1-3 years of customer service experience
• Strong commu...