Junior Customer Success Consultant – Dutch speaker
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Job Description
Job Description
ABOUT THIS JOB
This is an entry-level / early-career role with structured onboarding and close collaboration with senior colleagues. In this role, you will work closely with retail clients in the Tech & Durables and FMCG sector, helping them better understand their business, markets, and opportunities through NielsenIQ insights.
As a Junior Customer Success Consultant, you will learn how to support client decision-making, turn data into clear stories, and build long‑term customer relationships — all with the guidance of experienced colleagues and structured training.
RESPONSIBILITIES
Client support & relationships
Managing retailer relationships (with support)
Participate in client meetings, governance calls, and follow-ups
Help monitor customer satisfaction and key health metrics ( NPS)
Insights & analysis
Use NielsenIQ tools to analyze market, category,...