Precision Medicine Group is expanding in Mexico and hiring a Software Support Specialist I for their Technology support team. This entry-level position focuses on providing exceptional first-line customer service to internal users, troubleshooting software issues, and managing support requests via a ticketing system. Ideal candidates will have a Bachelor's degree in Computer Science or related field, along with 1-2 years of technical support experience and familiarity with operating systems and productivity tools. Strong communication skills and eagerness to learn new technologies are essential.
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