Key Account Executive – Brazil

The Key Account Executive will oversee a segment of high‑net‑worth customers in the Brazilian market. With native Portuguese language proficiency, the ideal candidate will proactively target individual customers with the right actions at the right time in their lifecycle to drive growth and activity from these customers. The role focuses on identifying new potential key accounts, elevating the experience of key customers, upholding a strong commitment to responsible gambling, and contributing to the overall success of the business.

Responsibilities

• Oversee the customer segment by closely monitoring performance and ensuring rewards, both online and offline, are offered in accordance with business requirements.
• Identify individual customers and take timely actions based on their lifecycle stage (new key accounts, churning, lapsed, returning, big winners) to stimulate growth and activity within the segment. <...