Kezber is hiring a Level 2/3 Support Technician to deliver high-quality IT services, including Windows Server and Office 365 support in a hybrid setting. Bring your technical skills to our esteemed team.
As a Level 2/3 Support Technician at Kezber, you will have 3 to 5 years of experience and expertise in troubleshooting complex incidents. You'll work with modern technologies like Azure and assist in enhancing IT processes. This role demands strong customer service and adaptability in a variety of situations.
Key Responsibilities:
• Provide support for Windows Server and Office 365 issues
• Resolve complex technical problems for clients
• Assist in the deployment of cloud solutions
• Ensure data security and improve IT processes
• Perform on-site and on-call support when necessary
Requirements:
• 3-5 years of relevant technical support experience
• Fluent in French, English is a plus
• Strong background in IT infrastructure management
• Certification...