Tjuvholmen Alle 1, 0252 Oslo
Om jobben
Stillingstittel
Customer Success Manager (CSM)
Type ansettelse
Fast, heltid 100%
Arbeidsspråk
Norsk eller engelsk
Antall stillinger
2
Arbeidssted
Hybridkontor
About the role
You’ll work closely with customers, helping them understand performance marketing and fully adopt our platform. Internally, you’ll collaborate with our design, sales and product teams to improve both customer outcomes and our solution.
This is a hands-on, commercial role for someone who thrives at the intersection of customer relationships and performance marketing.
Key responsibilities
Own and manage a portfolio of e-commerce customers, acting as their primary point of contact
Lead customer onboarding and ensure a smooth transition from setup to value realization
Conduct regular check-ins, performance reviews, and strategic discussions focused on ROI and growth
Drive renewals and upsells by identifying opportunities to ...