Kinetic, a business unit of Uniti (http://www.uniti.com/) (NASDAQ: UNIT), is a premier insurgent provider of multi-gigabit fiber internet, whole-home Wi-Fi, internet security, and voice services in 1,400 markets across 18 states in across the U.S. Additional information about Kinetic is available at www.GoKinetic.com



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**About the Role:**


As a Customer Service Retention Supervisor, you will lead a team focused on strengthening customer relationships, reducing churn, and delivering a service experience that builds loyalty. This role is ideal for a people-first leader who can coach for performance, solve problems quickly, and use insights to improve both customer outcomes and team results. You will help create a high-energy, accountable environment where associates feel supported and customers feel valued.


**What You'll Do:**


+ Lead, coach, and de...