About the Role Solo Media Group is hiring a Klaviyo Email & SMS Specialist to execute retention programs for our ecommerce clients. This is a hands-on, in-the-platform role — not a strategy seat. You'll take direction from the Retention Manager and assets from our Designer, then build, launch, and optimize the flows, segments, campaigns, and SMS sends that drive revenue. If you live inside Klaviyo, sweat the details on segmentation logic, and get satisfaction from a clean send and a lift in open rate, this is for you. What You'll Do Build flows — welcome, abandoned cart/checkout/browse, post-purchase, win-back, replenishment, VIP, sunset. Configure triggers, filters, splits, time delays, and conditional logic to spec. Build and maintain segments — translate retention strategy into precise segment definitions using behavioral, transactional, predictive, and profile data. Set up and run A/B tests — subject lines, send times, content variants, CTAs, sender names. Document the test, monito...