Take charge of customer programs at Kohl & Frisch Limited in Concord, ON as a Customer Programs Specialist. Improve pharmaceutical program execution through effective data management.
This permanent role focuses on maintaining and optimizing customer-facing pharmaceutical programs while ensuring operational integrity. You will manage the Auto Substitution Program and act as a key liaison between various internal teams and external vendors. Your expertise will underpin data-driven decisions and program adjustments, directly impacting customer service levels.
Key Responsibilities:
• Oversee data integrity and resolve any issues
• Support and maintain the Auto Substitution Program effectively
• Collaborate with internal teams on customer requirement alignment
• Execute program adjustments based on supply conditions
• Analyze large datasets for performance insights
Requirements:
• 1–3 years in pharmaceuticals or healthcare operations
• Accreditation as a Pharm...