Join KooL-I.P. Solutions Corp as an L2 Systems Administrator specializing in networking within a flexible hybrid role in Vancouver. Focus on network infrastructure support and troubleshooting in a collaborative team.
As a Level 2 Systems Administrator, you will manage and maintain client IT environments while bridging help desk and engineering responsibilities. Your core tasks will involve overseeing networking components like DHCP, DNS, and VPNs while providing both onsite and remote support. Responsibilities also include managing user onboarding, documenting processes, and ensuring system health and security.
Key Responsibilities:
• Troubleshoot escalated Windows and Microsoft 365 issues
• Configure and support firewalls and network devices
• Manage DHCP, DNS, and VPN technologies
• Perform remote support across diverse client environments
• Document system procedures and client interactions
Requirements:
• 3–5 years in IT support or administration role
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