Join L3Harris as a First Line Technical Support professional for the CC150/CC330 Programs in Trenton, ON. This contract role emphasizes customer support for the Royal Canadian Air Force.
As a vital member of the team, you will ensure aircraft maintenance teams have the technical resources necessary for success. You'll work in a fast-paced environment that requires adaptability, professionalism, and a focus on security best practices. An engineering or IT background is essential to thrive in this role.
Key Responsibilities:
• Support users in Service Now and Jira ticketing systems
• Manage user accounts within various IT environments
• Guide staff in accessing necessary technology resources
• Coordinate with external service technicians for repairs
• Promote security best practices at all times
Requirements:
• Bachelor’s degree with 4 years of experience or 8 years experience
• Experience in aerospace is an asset
• Flexibility to support off-hours needs<...