As a Large Direct Operations (LDO) Specialist in the Equipment Finance Centralized services team at National Bank, you’ll be a specialist in Direct Sales operations. With your strong attention to detail, sound judgment, and a customer-first mindset, your experience in and your knowledge of Equipment Finance you’ll have a positive impact to customer satisfaction, operational eff iciency, compliance and risk management, and the long-term profitability and growth of the organization.

Your role: 

• Deliver exceptional service to customers and direct sales teams.
• Respond to and resolve inquiries in a professional and timely manner related to post funding modifications, documentations, and terminations, including
  • Account details
  • Agreement modifications
  • Partial quoting, documentation, and processing
  • Payment details
  • Post-funding documentation
  • Refunds
  • SAMU / HRLMU quoting