Role Summary

The HP Connect Associate is responsible for welcoming business customers, understanding their technology needs, and helping them explore the right HP business solutions. The role focuses on providing a consultative, experience-led approach to product demonstration, customer engagement, and business solution support.

Key Responsibilities

• Greet and assist business visitors at the HP Connect center.
• Understand customer requirements, business challenges, and application needs.
• Explain HP business solutions, including laptops, desktops, workstations, printers, conferencing tools, and accessories.
• Demonstrate products and solutions based on customer use cases.
• Support customers in experiencing and evaluating technology before purchase.
• Coordinate with the relationship manager or sales team for solution recommendations.
• Maintain a professional, customer-focused environment at the center.
• A...