Embrace a leadership role as a Full Time Team Leader at Nespresso. Drive team performance and ensure customer satisfaction while promoting brand integrity in retail.
The ideal candidate will have 2-3 years of sales leadership experience. You will analyze KPIs, coach your team through regular debriefs, and balance administrative functions with hands-on customer service. Customer interactions and team cohesion are pivotal to your success.
Key Responsibilities:
• Debrief team regularly on set objectives
• Analyze and leverage KPI reports for coaching
• Foster communication between the management and team
• Craft positive experiences for all stakeholders
• Balance administrative duties with customer-facing responsibilities
Requirements:
• 2-3 years of team leadership experience
• Proficiency in Microsoft Office and inventory software
• Strong knowledge of KPIs and time management skills
• Ability to lift weights up to 23 kilograms
• Passion for coffee...