As a Senior Network Rapid Response Engineer (NRR), you will help lead the NRR team in Incident and Problem Management along with performing Major Incident resolution, Incident Reduction & Team Mentorship. You will help build a meaningful engineering discipline, combining processes, tools and DevOps to develop creative engineering solutions to operations problems. 

The Network Engineer must have a strong knowledge of Routing and switching, Load Balancing, Proxies and Firewalls. Experience in protocol Analyzers (NetFlow, Riverbed, Wireshark, cPacket) and Management tools (SevOne, ThousandEyes).

As a member of our Infrastructure Support team, your endless curiosity about technology will help you propel innovation and your career. Working in a team of highly motivated people like you, you’ll work with customers and be accountable for production incidents, problems, change management, internal and external communications, lifecycle management and product evolution. You’l...