Job Responsibilities

• Client and Stakeholder management including client consultations, communication of expected completion dates and ongoing expectation management
• Contribute to process management and improvement within the team by updating and creating documentation and runbooks in line with engineering standards
• Provide advanced troubleshooting and support for Proxy issues
• Collaborate with other IT & business teams to align proxy solutions with organizational goals
• Contribute to change management process improvement by building standardized change implementation templates
• Provide technical guidance and mentorship to team members

Required Qualifications, Capabilities, and Skills

• Formal training or certification on infrastructure disciplines concepts and 5+ years applied experience
• Hands‑on experience in installation, migration and decommission suite of Broadcom (erstwhile Bluecoat) d...