Drive patient-focused initiatives as a Senior Program Manager at BioScript Solutions. Join a team dedicated to enhancing patient care and operational effectiveness across Canada.
Reporting to the Director of Patient Programs, you'll lead a team of Program Managers to develop and execute patient support programs. This role emphasizes collaboration with stakeholders and continuous improvement of service delivery. Your leadership will be essential in achieving key performance metrics and ensuring high-quality operations.
Key Responsibilities:
• Manage patient support program delivery and compliance
• Develop and coach team members for success
• Foster strong collaborative relationships with partners
• Address client issues and manage queries effectively
• Review program performance and recommend improvements
Requirements:
• 3 years of partner relationship management experience
• At least 2 years of team leadership experience
• Background in healthcare or r...