The U.S. Global Security Operations Center (GSOC) Lead oversees daily U.S.-based GSOC operations to ensure the safety and security of personnel, facilities, assets, and business operations. This role provides leadership, maintains situational awareness, and supervises GSOC Operators to ensure proper training, performance, and compliance with standard operating procedures. Responsibilities include coordinating responses to incidents and emergencies, managing reporting and escalation procedures, supporting crisis management and business continuity efforts, monitoring security systems, improving operational processes, and managing staffing and scheduling. The U.S. GSOC Lead works closely with leadership, law enforcement, and external partners while demonstrating strong leadership, communication, analytical, and decision-making skills in a fast-paced environment.

You will report directly to your Physical Security Manager and you’ll work out of our Charlotte, NC location on an on-s...