NTT DATA North America is seeking a Site Reliability Engineering (SRE) / Lead Engineer in Guadalajara, Jalisco, Mexico. The successful candidate will lead the design and improvement of observability solutions ensuring system reliability and performance. Responsibilities include managing Infrastructure as Code initiatives, collaborating with engineering teams, and mentoring junior engineers. Applicants should have 8-10+ years in SRE or DevOps roles, with strong expertise in OpenTelemetry and APM tools, along with excellent leadership skills.