Effectively manage partner delivery for identity solutions as a Senior Delivery Success Manager. Enhance service delivery quality through capability development and proactive partner engagement.
As a key leader, you will focus on developing partners to deploy Okta solutions efficiently. This role involves guiding partners through their growth in service delivery maturity, ensuring they meet the required implementation standards. Collaborate extensively for optimal partner enablement and certification paths.
Key Responsibilities:
• Develop and track partner delivery capabilities
• Facilitate partner certification and training initiatives
• Review the quality of partner go-live implementations
• Identify and fill gaps in partner expertise
• Support cross-functional collaboration for quality delivery
Requirements:
• 7+ years in enterprise software delivery roles
• Knowledge of identity and access management
• Proven experience working with service delivery...