Become a Shift Supervisor at Starbucks to lead your team in delivering an exceptional customer experience. Engage with customers while ensuring smooth store operations.
As a Shift Supervisor, you will support the store manager and inspire partners to carry out Starbucks’ mission of legendary customer service. You'll be key in maintaining a positive environment while adapting to the store's operational needs. Collaborating closely with your team will create the ideal Starbucks experience.
Key Responsibilities:
• Execute store operations efficiently during scheduled shifts
• Model integrity and promote Starbucks’ principles among partners
• Respond to customer needs and feedback proactively
• Provide training and coaching for new partners
• Oversee cash handling and ensure safety protocols are followed
Requirements:
• Retail or restaurant customer service experience
• Ability to lead and develop a team effectively
• Excellent oral communication skills
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