Take on the role of General Manager at Chartwell Retirement Residence, where your leadership will shape a vibrant community for residents. Your operations management skills will ensure exceptional service excellence.
As a General Manager, you will oversee a team of Managers and Sales Consultants while focusing on talent development and operational outcomes. With a background in Retirement Living or Hospitality, you will drive results in key areas and embody our RESPECT values to enhance resident satisfaction every day.
Key Responsibilities:
• Guide a dedicated team enhancing resident experiences
• Source, onboard, and coach management talent
• Aim for accountability in service quality and results
• Promote a culture of service excellence across operations
• Communicate and reinforce customer-first decision-making
Requirements:
• 3-5 years of experience in a leadership role
• Exceptional communication skills with various stakeholders
• Proven ability to ...