Elevate your career with Concord Hospitality as an Assistant Rooms Operations Manager. Oversee Front Office Operations while driving team development and guest service excellence.
We are on the lookout for an experienced professional to join us as an Assistant Rooms Operations Manager. This role demands strong leadership to educate and manage Front Office associates, enforce brand standards, and handle guest interactions effectively. You will create positive work schedules, train team members, and solicit guest feedback to enhance their experience.
Key Responsibilities:
• Lead Front Office associates and oversee operations
• Train staff on emergency procedures and safety practices
• Develop work schedules for optimal coverage
• Assist guests with check-in and parking services
• Ensure compliance with brand key control policies
Requirements:
• Minimum three years’ experience in hotel management
• Hospitality or Tourism degree required
• Excellent communi...