Our client seeks a skilled Inside Sales Supervisor to lead a dynamic sales team and enhance the customer experience within a manufacturing context. This role is suited for individuals who excel in process improvement and team management.
As the Inside Sales Supervisor, you will be responsible for monitoring sales performance metrics, optimizing internal processes, and ensuring effective communication across various teams. Your ability to develop your team while maintaining high customer service levels will be crucial to the company's success.
Key Responsibilities:
• Drive performance and set expectations for the sales team
• Uphold policies and best practices within the department
• Support improvements in sales administration processes
• Track KPIs and identify performance improvement areas
• Proactively resolve customer issues with professionalism
Requirements:
• Bachelor’s degree in Business or Management
• 4+ years in sales or manufacturing industries<...