Responsibilities

• Delivers product training programs while adhering to designated training materials and schedules.
• Delivers and supports program training and miscellaneous training.
• Acts with a sense of urgency when modifications are needed with respect to training materials or programs, and provides necessary feedback to the Learning Manager.
• Participates in the creation, design, and implementation of training materials, training agendas, etc.
• Creates a positive learning environment to promote high employee morale amongst trainees.
• Assesses the readiness of associates and staff in training to perform job functions.
• Maintains current knowledge of all company and account-specific policies, procedures, systems, and products.
• Contributes to the ongoing improvement processes within the business and our clients.
• Performs all other duties as assigned by Learning Experience Manager i...