Requisition ID: 262589 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Contributes to the overall success of the Learning Operations / Learning Solutions / GHR Operation globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Accountabilities

•Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
•Serves as first point of contact between employees and various learning teams and business partners to solve employee’s cases received through ASKHR & keeps up to date on learning processes and policy to ensure employee cases are addressed accurately.
•Pulls case managemen...