Join LensCrafters as a Licensed Team Lead, specializing in optical customer care and team leadership. This position focuses on ensuring outstanding service delivery in a full-time capacity.
As a Licensed Team Lead at LensCrafters, your role centers on exceptional customer interactions and training team members to meet high optical standards. You'll assist customers in their eyewear choices while ensuring operational excellence in both retail and lab settings. Your leadership will not only enhance customer satisfaction but also foster a knowledgeable team environment.
Key Responsibilities:
• Manage and uphold superior customer service standards
• Guide customers in selecting the right eyewear based on needs
• Ensure accurate measurements and fittings for frames and lenses
• Mentor team members on optical and product knowledge
• Maintain lab safety protocols and equipment upkeep
Requirements:
• HS diploma or GED is mandatory
• Active state Opticianry license...