Step up as the Optical Team Lead at LensCrafters, where your passion for customer service and optical expertise combine. Engage with customers, enhance their experience, and drive store performance.
In this full-time role, you'll be at the forefront of delivering unparalleled service while guiding your team. From managing lab processes to ensuring customer needs are met, your leadership and product knowledge will be essential. You'll provide eyewear adjustments and training to maintain the highest standards.
Key Responsibilities:
• Lead initiatives for outstanding customer service
• Support customers in eyewear choices and lab adjustments
• Manage store operations as an alternate key holder
• Train and mentor team members on optical procedures
• Ensure compliance with safety and quality standards in the lab
Requirements:
• Current state opticianry license required
• Extensive optical retail experience
• Skilled in basic optics and measurements
• Stro...