Overview

This position is an inspectional and regulatory role whose role is to ensure compliance with the rules and regulations of the Business License Department. This position involves clerical support for the day to day operations of the department which includes: processing enquiries regarding licensing related matters; receiving and classifying licence applications; calculating and collecting fees; entering and retrieving information from the business license information system; and frequent routine field inspections to verify operational status of delinquent license holders.

Duties also include exercising a considerable degree of judgement, action and tact in dealing with the public and within the limits of the bylaws, procedures, rules and regulations. The more difficult, controversial and/or policy matters are referred to a supervisor.

Examples of key responsibilities include, but are not limited to:

• Perform frequent field checks ...