Licensed Team Lead – Orleans, ON – LensCrafters

The Licensed Team Lead creates exceptional value in the lives of customers & patients by delivering outstanding customer service and managing key optical and lab processes to achieve store success.

Responsibilities

While working in Retail:

• Ensure the LensCrafters team provides unsurpassed Customer Service
• Assist customers with selections, provide recommendations, and assist sales associates
• Serve as a responsible alternate store key holder

Under current & valid state Opticianry license, perform the following:

• Provide expertise and product knowledge on lens choices based on the patient’s vision needs and prescription
• Adjust and/or repair eyewear as needed
• Present and dispense eyewear, perform accurate digital measurements

While working in Lab, if applicable:

• Custom fit glasses and precisely pla...