Lead customer service excellence as a Store Manager at Lids. Embrace your passion for sporting and fashion goods while managing team performance and ensuring an engaging store environment.
As the Store Manager, you will oversee all aspects of retail operations and drive exceptional customer experiences. This role requires strong leadership in staff training, inventory management, and adhering to company procedures. You will work to create a fun workplace while engaging customers in Lids’ unique offerings.
Key Responsibilities:
• Manage store hiring, training, and team engagement efforts
• Address customer concerns promptly to ensure satisfaction
• Drive sales through effective execution of Selling 101 strategy
• Oversee compliance with scheduling and payroll procedures
• Ensure accurate inventory management and visual merchandising
Requirements:
• Two years post-secondary education and one year of experience
• Proven sales results with loss minimization sk...