Sell modification of service contract coverage 

Sell technical upgrade 

Project a professional company image through phone interaction and customer visits

Make quotation for upgrade of service coverage

Make quotation for technical upgrade

Make quotation for parts-kits

Make quotation for moves (complete info from PM)

Follow sale process (with CRM included recontact customer)

Weekly report of activities

Visit customers to present Service products, contracts and upgrade solution

Prepare lessons-learned meetings and report learnings back into the organization especially concerning customer insights and needs which are to be considered towards product development and...