Elevate client experiences with Livingstone Landscaping as a Client Services Specialist, driving both service and sales. Engage with clients and support operational efficiency in this dynamic role.
In this key position, you'll serve as the main point of contact, addressing customer inquiries and managing appointment schedules. Your dedication to service excellence will aid in building strong client relationships while maximizing sales opportunities through upselling and cross-selling. Strong organizational skills will be crucial in handling various administrative tasks seamlessly.
Key Responsibilities:
• Serve as the initial contact for client communications
• Book and confirm appointments with clients
• Resolve customer issues efficiently and pleasantly
• Prepare job folders and maintain accurate records
• Support monthly sales targets through upselling
Requirements:
• At least 5 years in customer service roles
• Minimum of 5 years in an administrative en...