Join a growing team as a Logistics Account Manager focused on client relationships and account management in the transportation sector. Bring your exceptional communication skills and customer service expertise to elevate client satisfaction.
In this role, you will build lasting relationships with customers by ensuring their day-to-day and long-term logistics needs are met. Collaborate with the Implementation team and participate in rate matrix reviews while managing expectations effectively to achieve profitability. Your efforts will directly impact customer success and satisfaction, making your role vital to the team's overall achievement.
Key Responsibilities:
• Build relationships through constant communication
• Manage customer expectations with exceptional service
• Collaborate on pricing accuracy with the Implementation team
• Participate in rate calculations and presentations
• Ensure commitments are met with internal teams
Requirements:
• 1-2 years a...