At least 1 year of experience in a track and trace position. Full availability

Responsibilities

• Track loads from pick up – in transit – delivered status.
• Responsible for always acknowledging any notification from partners and registering all load information received from the carrier or driver in the system.
• Must confirm pick up and deliveries.
• Reaching out to the carrier to confirm shipping hours and if the load is ready.
• Continuous positioning of the loads update is required.
• Call drivers or dispatchers to request ETA and current location.
• Forward border/customs documents related to the load to the proper department.
• Comprehension of logistics documents i.e., POD, BOL.
• Response to inbound calls to dispatch and trip monitors.
• Other duties as assigned.
• Data Entry of loads.

Skills and Knowledge

• Computer Skills including the ability to operate c...