Summary

Lead the store logistics team to ensure efficient receiving, order fulfillment, inventory management and backroom operations while coaching team members to achieve operational excellence and strong engagement metrics.

Responsibilities

• Train develop and coach logistics team members and set performance expectations
• Manage order fulfillment including picking packaging and BOPIS to meet deadlinesCoordinate receiving of merchandise including hanging goods PO receiving and reconciliation
• Oversee inventory tasks including markdowns price changes seasonal counts and write off documentation
• Maintain organized shipping receiving area and backroom storage
• Monitor RTVs MTM refusals and in transit documentation accuracy
• Support operations tasks including service desk POS accuracy and logistics audits
• Collaborate with operations leadership for hiring onboarding and talent retention