Join Loopio as a Senior Account Manager and specialize in nurturing customer relationships. Focus on driving account renewal and expansion in a remote-first setup.
As a Senior Account Manager, you'll be pivotal in maintaining commercial relationships with existing clients while identifying expansion opportunities. Your role involves collaborating closely with the Customer Success team to ensure customer satisfaction and strategic growth. You'll engage multiple stakeholders and conduct presentations to promote Loopio’s full capabilities.
Key Responsibilities:
• Lead discussions on renewal terms and pricing strategy
• Build and nurture client relationships through proactive communication
• Identify customer engagement strategies and research market trends
• Monitor Salesforce for account updates and status
• Conduct regular client check-ins to drive success
Requirements:
• 3+ years in a similar account management role
• Background in B2B SaaS and relationshi...