Description

Under the direction of the Divisional Manager, Security and Loss Prevention, the Manager Loss Prevention supports national account customers by providing loss prevention strategies to reduce loss and damage claims, conducts audits and provides reports to customers to identify areas of opportunity. This position also conducts trends of national damage and loss claims, and prevents and mitigates loss and damages through education, investigation and observation of shipment handling to both PCL employees and customers.

Responsibilities

• Conduct Loss Prevention briefings at crew meetings
• Conduct customer packaging compliance and piece count audits
• Review high‑loss customer claims history, analysis reviews, reports and recommendations
• Conduct investigations/interviews as required
• Conduct policy and procedure compliance audits
• Assess current security protocols and make recommendations
• Investig...