At Viva, we look for passionate individuals who truly love what they do. Now is the perfect time to join our team! Viva is the lowest-cost, most preferred, fun, and profitable airline in the Americas, operating the youngest fleet in Latin America and ranking among the fastest-growing airlines worldwide. We foster a culture of inclusion, passion, and transparency—breaking traditional norms, redefining the way we work, and committing to excellence in service and passenger safety.

Your Responsibilities Will Include

• Build the operational risk framework for the loyalty program
• Design and implement preventive and detective fraud controls
• Manage and track fraud incidents through resolution
• Serve as the liaison with the Second and Third Lines of Defense
• Translate operational risks into business decisions with documented trade‑offs
• Operate and continuously improve the program's GRC tools

Our Ideal C...