Job Description

Key Responsibilities

• Scan and capture all tracking details for outbound courier shipments.

• Support shipping and receiving function as required by handling incoming shipments, distributing mail to various internal customers, process all US and Canadian outgoing mail to be sent via Canada Post, USPS, ICS and FedEx.

• Handle sorting and distribution of incoming correspondence that is printed by a third party vendor and prepare outgoing mail using inserter machine

• Prepare and process all shipments for US and Canadian certificate packages

• Investigate and re-send returned US and Canadian mail as required.

• Prepare mailing labels for agent correspondence

• Support our internal and external business partners

• Maintenance of in-house inventory

• Proactively identify process improvement opportunities