Enhance user expertise at MaintainX as the Customer Education Manager. Lead the creation of vital educational content for our maintenance platform.
In this role, reporting to the Senior Manager of Customer Education, you will be instrumental in developing a curriculum designed for success in the field of maintenance and reliability. Working collaboratively with multiple teams, you will ensure your educational offerings meet the diverse needs of our global customer base. Your focus will reside in leveraging instructional design strategies to foster engaging and accessible learning experiences for all users.
Key Responsibilities:
• Direct a specific segment of MaintainX’s educational content
• Stay updated on evolving audience learning needs
• Apply instructional design models to craft effective training materials
• Establish a content maintenance approach aligned with product updates
• Curate a strategic plan for content distribution across various platforms
Requ...