Maintenance Renewals Specialist
Onsite role with primary work from an HPE office.
Job Description
The Service Operations Specialist is an integral part of the Juniper Americas inside service sales team responsible for helping maintain and grow customer accounts by creating and managing quotes for expiring support agreements.
This position involves analysis and management of customer install base inventory data in Juniper systems to enable sales process and relies on a detailed knowledge of all tools, systems, processes and policies related to maintenance quoting, entitlement and inventory analysis.
Responsibilities
Responsible for creating/managing service renewal quotes or renewal worksheets for complex deals for assigned accounts and accountable for quote quality and delivery within the agreed SLA.
Applies detailed systems and process knowledge to develop proactive and reactive renewal quotes for all expiring contracts.
Assists with sales/SBM‐led de...