What you’ll be doing:

• Team Leadership & Performance: Lead, mentor, and directly supervise the Investigations team. You’ll manage workloads, conduct regular one‑on‑ones, set team goals, and foster a culture of continuous improvement.
• Training & Development: Develop and deliver comprehensive AML training programs for your team and other relevant personnel across Neo. Provide technical assistance and guidance on complex investigative and KYC issues to ensure a strong organization‑wide culture of compliance.
• Operational Oversight: Manage the daily performance and throughput of primary investigative queues, including TM Alert Triage, Case Investigations, and Unusual Transaction Reports (UTRs).
• Regulatory Excellence: Oversee the timely and accurate filing of Suspicious Transaction Reports (STRs) and LPEPRs, ensuring all submissions meet regulatory standards for evidentiary support, completeness, and a...