Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid and will be based in Mexico City, meaning it will be performed both from home and from a LinkedIn office on select days.

We are seeking a Manager, Customer Success to lead our Hispanic LATAM Customer Success team. This team plays a critical role in ensuring our customers achieve meaningful outcomes with LinkedIn’s Talent solutions.

As a leader, you will be responsible for building, developing, and inspiring a high‑performing team of Customer Success Managers (CSMs), while driving customer adoption, engagement, satisfaction, and retention across your portfolio. You will serve as both a strategic leader and a hands‑on partner in key customer engagements, helping navigate complex scenarios and ensuring long‑term success.

You will also play a ke...