Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

A Day in the Life

As the Manager of Customer Success for Toast International, you will lead, coach, and manage a team of individual contributor Customer Success Managers spanning multiple international regions. This role requires a highly adaptive leader who thrives in a scrappy with less environment and isn't afraid to treat the function as a beautiful fixer-upper.

Operating within a rapidly growing international division, you will have your hands directly in every country we operate in. You will be an incredibly hands-on leader, maintaining a close connection to our active book of business, actively jumping on the phone or chat to assist with escalations, and working against the clock to support team members across global time zones (ranging from EMEA t...