Lead and optimize services as a Catchment Manager. Provide comprehensive oversight and enhance service delivery across multiple WorkBC Centres while fostering community partnerships.
In this key management position, you will oversee operational functions, ensuring trauma-informed practices and maintaining effective referral systems. Your leadership will direct the actions of catchment staff and provide strategic support, optimizing experiences for Job Seekers. Collaborating with diverse stakeholders is essential for reducing fragmentation and pushing forward service excellence.
Key Responsibilities:
• Direct leadership for catchment staff and navigation teams
• Oversee wraparound support and service coordination
• Track trends and escalate insights to leadership
• Contribute to quality improvement initiatives and training
• Advocate for clients at community and funder meetings
Requirements:
• Bachelor’s degree in Social Services or similar field
• 5–7 year...