Lead project execution and service delivery as Redpath's Manager of Global Business Systems. Guide your team to ensure quality, timely project completion, and enhanced strategic operations.
This essential management role focuses on optimizing IT service delivery and managing diverse project priorities. You will oversee Global IT PMO and Business Analysts, ensuring robust communication, quality control, and continuous improvement. Your analytical abilities will drive performance metrics that enhance team outputs and customer satisfaction.
Key Responsibilities:
• Oversee project delivery by IT PMO and Analysts
• Manage service tickets and incident resolution processes
• Develop and implement quality control practices
• Communicate project expectations to stakeholders clearly
• Analyze project milestones and deliver reports regularly
Requirements:
• University degree in Business Administration or related field
• Minimum of 7 years in software systems deployme...