Location
Kraków
Posted
June 05, 2026
Commute
Local Area
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Job Description
We're looking for a
Lead the daily operations of the support teams, ensuring timely, high-quality case resolution.
Act as a technical escalation point — review logs, validate configurations, reproduce issues, and guide ag...
Manager, Global Customer Support
This role is Hybrid, Krakow OfficeWe are looking for a technical, hands-on Customer Support Manager to lead our support teams. This role is ideal for a leader who not only manages people and operations, but also actively participates in complex cases, supports agents in real time, and partners closely with Engineering to drive faster, more accurate resolutions.
The mission of Cornerstone’s Global Customer Support team is to empower our customers’ success by delivering world-class support, timely communication, and high-quality technical investigation.
In this role you will…
Team Leadership & Day-to-Day Operations