Join Accenture as a Client Operations Manager, focusing on leading our Digital Inside Sales programs. You'll ensure operational excellence and drive client success through strategic oversight and employee engagement.
This role requires a blend of operational and people leadership, with a minimum of four years in relevant roles. You will own program performance, collaborate across functions, and implement continuous improvement initiatives in line with client needs and revenue targets.
Key Responsibilities:
• Oversee performance against sales targets and SLAs
• Conduct governance forums and performance reviews with teams
• Analyze data to identify and bridge performance gaps
• Manage client engagement and stakeholder relationships
• Create executive-level reports with actionable insights
Requirements:
• 4+ years in operations management or sales
• 2 years' experience with tools like Salesforce or Tableau
• Familiarity with Google and Microsoft Office app...