Lead member services and physician engagement with CWC PCN as a temporary Manager in Calgary. This work-from-home role focuses on enhancing physician relations and managing departmental projects.
The CWC PCN is seeking a full-time Manager to oversee programs related to membership services and physician relations from September 2, 2026, to January 7, 2028. You’ll manage the MSE team using project management methodologies while ensuring alignment with business goals. Collaborate with various stakeholders to implement process improvements and handle physician onboarding and offboarding activities.
Key Responsibilities:
• Oversee departmental programs and projects for membership services
• Manage physician engagement and practice support initiatives
• Resolve complaints and develop actionable solutions for staff
• Implement satisfaction surveys for member feedback
• Lead budget management and recruitment processes
Requirements:
• Bachelor’s degree in healthcare o...